We require an appointment for all routine services. The online appointment system allows you to schedule your own appointment in a time slot that suits you. This process is fast and easy and improves the quality and efficiency of the service that we provide.
We recommend you make passport renewal appointments at least six months before your passport will expire.
If you show up without an appointment, or with the incorrect type of appointment for the service you require, we will not be able to assist you. Please be sure you are correctly scheduling your appointment for the type of service you need.
Appointments are not required for emergency services.
How to Make an Appointment
We process appointment-based services from Monday through Thursday and every other Friday from 7:30 – 11:00am. If you are late for your appointment, we may ask you to reschedule. We suggest you arrive at least 30 minutes early in order to clear security.
We never require an appointment for emergency services.
Arriving at the Consular Section
The U.S. Embassy is located in Islamabad’s Diplomatic Enclave.
When visiting the Consular Section, you must take the Diplomatic Shuttle. It is located at Third Avenue near Quaid-e-Azam University Road, G-5 Islamabad. The Diplomatic Shuttle will transport you from the Diplomatic Shuttle Service Center to the Consular Section for a small fee. Please ensure that you have some kind of identification with you, preferably your U.S passport. Other forms of identification may also be acceptable. If you need emergency service or have lost your passport, please inform security at the Diplomatic Shuttle Service Center of this and state that you are an American Citizen.
Everyone entering the U.S. Embassy is subject to search. No luggage, electronic or photographic equipment is permitted in our waiting room or on Embassy premises.
Only persons with an appointment, or the parents of minor children with an appointment, will be allowed to enter. Please do not bring friends or additional family members with you, as they will not be allowed to enter the Embassy.
What to Bring
Everyone entering the Embassy must bring a valid, government-issued I.D.
Please print and prepare the required documents before coming to your appointment. Document requirements for specific services are below. Appointments are required for these services:
- Passports (Apply or Renew)
- Report the Birth of Your American Citizen Child in Pakistan
- Notaries, including Social Security applications
- Extra passport pages
What Not to Bring
The following items are not allowed in the Embassy during your interview:
- mobile phones
- electronic personal digital assistants
- audio or video recording devices
- laptop computers
- smart watches
- portable music players
- travel bags
- back packs
- cosmetics (including but not limited to spray perfume, cologne and talcum or baby powder)
- bottles of any kind
- food items
- any sealed envelopes or packages.
Other items may be prohibited based on security staff discretion. There is no storage available for prohibited items. If you bring prohibited items with you, you will have to dispose of them before entry.
The U.S. Citizens Services Unit observes U.S. and some Pakistani government holidays. Please check our Holidays List before you plan your trip to the Embassy.